cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Black screen mid way through Duo calls

Sarah3107
Community Member

‎01-13-2022 02:07 PM

I’ve had my best hun max since Christmas Day (3 weeks). Worked perfectly then I added google WiFi mesh, now mid way through calls the screen turns black. Sound can be heard but no video is visible. If I tell the device to end the call, the screen comes back on. Please help.

Labels:
0 Kudos
Reply
1 REPLY 1

Jake
Community Specialist
Community Specialist

‎04-26-2022 11:48 AM

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake

0 Kudos
Reply