09-20-2021 07:37 AM
My Google nest screen is black I tried all the plugs etc I miss it should I just bin it ,?
09-21-2021 09:02 AM
I also have the same issue for last three days and Google says they can't help as product is already one year old and also I don't have the invoice.
It's really hopeless
09-25-2021 11:54 AM
Same problem here wish there were someone that could find a fix for it.
it works fine sometimes so it is not the screen that is bad/broken.
09-30-2021 01:19 PM
Hi there Jammi,
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 2-2944000031579.
Kindly,
Ai
09-30-2021 01:21 PM
Hi Rite12,
We're sorry that you're experiencing screen issues with your Nest Hub! I've escalated your case to our warranty team to see what we can do. For reference, your case number is 2-2944000031579.
Kindly,
Ai
10-04-2021 10:43 AM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.