cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Can't broadcast to speaker.

Gootenloose
Community Member

I can't broadcast to one speaker in my house. I can broadcast from it to other rooms, but if I reply back, I get nothing. If I broadcast a message to it, I get nothing. I can play music on it, ask it questions, do all the normal stuff. I've tried removing it and re-adding it. I've tried rebooting it. I've tried power cycling it. No change.

2 REPLIES 2

frances
Community Specialist
Community Specialist

Hi Gootenloose,

 

Thank you for your patience. That is definitely an odd issue that one device is working normally but cannot do the broadcasts feature. I understand your concern and would be more than happy to help. 

 

I'll go ahead and make a case for you so that the support team can look into this issue further. It may take a few days to get a response, so please be patient. 

 

This will be sent to the email address associated with your community profile. Your Case ID is: 8-3510000031594.

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.