Thanks for your post. Oh no! That is not good to hear that your Google Nest Mini is not connecting to WiFi. I understand your concern and would be more than happy to help troubleshoot with you. First, I have some questions to get a better understanding of this issue.
I look forward to your response, thanks for your patience!
I've got the very same problem. Worked ok for a couple of weeks before it randomly disconnected itself from the network. A hard reset worked first time but not after that.
I've tried the following :
- placing the device closet to the router
- restarted the wifi router and modem
- restarted the nest mini, factory reset
- checked if the Mac address is disabled in the network, which it was not.
After all this it fails to display my network when setting up, other devices including chrome cast have no issues connecting to the same network. Is there anything else I can do before I return the device?
Thanks for your patience. I look into your issue and saw that you contacted the support team on September 19, 2021. If you have any other questions regarding this issue, please contact the support team again and refer to your Case ID. Just a friendly reminder, your Case ID is: 5-7147000031608.