05-03-2023 10:51 AM
I have an external bluetooth soundsystem connected to my Nest Mini. It works fine most of the time, but it disconnects and reconnects the bluetooth in the middle of the night, every night. This makes a disconnection and connection sound on the bluetooth speaker, causing my kids to wake up 😞
Is there a solution to this problem? It seems to be a known issue, but I can't find a solution. Thanks
05-08-2023 06:32 PM
Hi Orejuela,
Thanks for reaching out — let’s see what’s going on. A few questions: when did it begin? Were there any recent changes on your network or setup? Also, what steps have you taken so far?
Unpair and pair your external Bluetooth again, and observe if it makes a difference. Check out this link for more information.
Regards,
Juni
05-11-2023 06:35 PM
Hi there,
I just wanted to follow up if you were able to try the steps provided. Please let us know, as we would be happy to answer any questions you may have
Thanks,
Juni
05-12-2023 06:47 PM - edited 05-12-2023 06:50 PM
Hello there,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we don't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni