Bluettoth in Google Nest Audio keep on disconnecting

[Pimsai]

Hi there

Just got Google Nest Audio for a week. At first when I connect Nest Audio with the Ipad , it connected for very long time (the whole night)

Once I connect Nest Audio to my Iphone 13, it connect only short time like 5-10 minutes, then it keep on disconnecting when I tried to reconnect to Iphone via Bluetooth

[Jake]

Hey Pimsai,

I wanted to follow up and see I could be of any help. I found an article with more details that could be of use. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Azarco]

Hey there,

Checking back in if you had the chance to visit the link above. If you still having trouble with this, could you try saying "Ok Google, clear all paired devices" Check for nearby interference sources like other Bluetooth devices, high voltage appliances, or devices connected to a 2.4 GHz Wi-Fi network. If possible, place both devices in the same room.

Let us know how it goes.

Regards,

Alex

[Azarco]

Hi Pimsai,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.

Thanks,

Alex