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Broadcast to specific speaker not working

rhynole
Community Member

I have been using the broadcast feature for a number of years with no issue until recently.

When I say, "Broadcast: [message]", it works fine and broadcasts the message to all devices.
However, when I say, "Broadcast to [specific device]", the response I get is "OK, pausing [specific device]".

I know Assistant is not mis-hearing what I am saying because I can see it correctly transcribed on the screen.

I further tested this out and see that it is happening with 3 of my speakers, but the 4th one is not having an issue.

4 REPLIES 4

Thanks, but I think you need to re-read my post.

 

Juni
Community Specialist
Community Specialist

HI folks,

 

@MikeClark, thanks for the help.

 

@rhynole, thanks for reaching out. This is not the experience that we wanted you to have, let me help you out. You can check the my activity section on your Google Home app to confirm what your Google assistant heard. Check these steps.

 

Check Google Assistant activity history

  1. Open the Google Home app .
  2. At the top-right, tap the account.
  3. Tap My Activity .

Which Nest speakers/displays are we working with? What troubleshooting steps have you taken so far? You can do a sequential reboot. First, unplug your affected Nest speakers/displays for 30 seconds, then do the same thing to your Wi-Fi router to refresh both devices and your Wi-Fi signal.

 

Looking forward to your response.

 

Thanks,

Juni

Princesss
Community Specialist
Community Specialist

Hey there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess