cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Broadcasting

Lisaloo
Community Member

I can't send a broadcast to the nest hub from a device or speakers. It keeps saying no device named 'hub' in your account. I got it to work once and then never again. I have reset the hub numerous times and renamed the hub several times. 

3 REPLIES 3

Princesss
Community Specialist
Community Specialist

Hi Lisaloo,

 

Thanks for visiting the Community.


Could you please tell us how far is your Google Nest speakers from each other and from the router? If it is more than 15 feet, I would suggest you to try moving the devices close to the router and try broadcasting a message. Make sure that the speakers are all set up under the same account.

 

You may also try some commands on this link: https://goo.gle/3IhMPXM

 

Let us know how it goes

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi Lisaloo,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess