08-30-2022 02:56 AM
Hi, I have a new nest and three Tapo bulbs I’ve set up in Tapo app. When I try to add them to Google home app I’m getting an error - a broken web link that cuts off the process. Here is the url it tries to send me to when I click agree and link
I can’t proceed here, please help. I bought this to be able to verbally control the lights and this makes that impossible.
thanks!
https://oauth-redirect.googleusercontent.com/a/com.google.Chromecast?code=6fe58f81-046b-4537-8871-
09-03-2022 10:24 AM
Hey DomReddogsVR,
Thanks for reaching out — let's see what's going on.
Make sure your Google Home and Google Assistant apps are updated. Also, your mobile device, Google Home, and smart light bulbs should all be on the same Wi-Fi network. If you use a bridge, check the Wi-Fi network of the bridge. Also, make sure your lights are working on the native app.
Give these steps a try in linking your lights.
Looking forward to your response.
Best,
Alex
09-06-2022 01:05 PM
Hi DomReddogsVR,
Bumping in to see if the troubleshooting steps shared above help. Let us know by updating this thread, and the community will be happy to lend a hand.
Thanks,
Alex
09-07-2022 01:16 PM
Hello DomReddogsVR,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Regards,
Alex