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Bugs and issues found on Google Nest Hub 2nd generation

sebastians
Community Member

 

Wake up lights -command does not turn lights on. If the lights are on, the command will turn the brightness from 1% to 100%. This is a critical bug, mentioned in many places by many people. Many light pulps require this. This is a software bug in Google Home. Commands "turn light on" and then "wake up the light" does show the correct behaviour but the user can't use this with the sunrise (as it does not turn the light on). 

It's not possible to schedule a routine. Many users would like to schedule a routine. Example: "Run morning routine at 8 AM". This alone would fix and solve many issues.

It's not possible to set a routine to run before the alert. For example, a routine to turn lights on or whatever before the alarm sound. This also would fix many other problems.

"Show clock", "show me the clock", "show time" etc do not work but launch google search with the given input. I know I can ask "What time is it" but I just want to see the clock.

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi sebastians,

 

This is not the experience we wanted you to have, let me help you. A few things: aside from your Nest Hub 2nd Gen with sleep sensing, which Nest speakers and 3rd party smart devices are we working with? When did your issue begin? Were there any recent changes made? Are your smart devices working on its native app? What app are they linked to?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router followed by your Nest speakers then your smart devices..
  2. Plug them back in after 3 minutes tops.
  3. Restarting your phone might also help.

 

See this guide on routines and how to manage them.

 

Hope this helps.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hi sebastians,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Dan