04-28-2023 04:47 AM
Hi, I have both a smart clock and google nest showing the same behavior. CBC radio one starts playing then cuts in and out and then stops. Both devices reset/rebooted/yelled at to no effects. Router rebooted/reset and kicked to no avail. Definitely a Google problem. Any eta on a fix? Thanks.
05-02-2023 10:00 PM
Hello orbitmatt,
Thanks for posting. Sorry to hear that you're having issues playing CBC radio on your Google Nest display and smart clock. To confirm, are you trying to play it from TuneIn? What specific Google Nest device do you have? Are you able to play it when using the Google Assistant app on your phone? How about on the native app? Is the issue isolated with CBC Radio? If so, have you tried reaching out to the station to check if they receive similar reports?
Looking forward to your response.
Cheers,
Muddi
05-06-2023 12:24 PM
Hi there,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
05-06-2023 12:26 PM
Hi,
Thanks for responding, I've reached out to tunein and just heard back. Looks like an issue with CBC. Hope it gets fixed soon!
I’ve confirmed that this station's internet stream is currently unreliable for everyone and our team is looking into it. We will reach out to the broadcaster to get these streams back up.
05-15-2023 01:37 PM
Hi,
Any progress on this issue? It's still present...
Thanks,
Matt
05-17-2023 05:59 PM
Hey there orbitmatt,
Thanks for getting back to us, and we appreciate the information you provided. Since TuneIn mentioned about the issue being isolated with CBC, have you already tried reaching out to them again? Keep us posted so we know what the next steps are.
Kind regards,
Dan
05-20-2023 06:25 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Dan
05-21-2023 06:28 PM
Hey there orbitmatt,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan