Camera always loading

[LucyN]

I am trying to connect to my Google Home max camera from my iPhone. I Don’t get a live feed. I get the loading spinning circle . I also cannot speak Using the microphone icon. Any help?

[Azarco]

Hey LucyN,

We're sorry for the trouble this may have caused you — let me help you out.

To confirm, are you trying to stream your Nest Camera to your device? Are you using the Google Nest Hub Max display? If possible, could you try sending us a picture of what's showing on your device? It will help us to have a better idea of what's  going on.

Thanks,

Alex

[Azarco]

Hey there,

It's me again. How's it going with your Nest Hub Max? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best,

Alex

[Azarco]

Hello LucyN,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Regards,

Alex