cancel
Showing results for 
Search instead for 
Did you mean: 
Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 22051 Views
  • 0 replies
  • 14 kudos

Resolved! Could not connect to Cloud Intelligence

I've been using smart plugs that use Cloud Intelligence for a year successfully connected to my Google account and routines. Suddenly it stopped working yesterday. I went in and re-paired all the plugs, uninstalled and reinstalled the Cloud Intellige...

TimCO by Community Member
  • 8926 Views
  • 14 replies
  • 1 kudos

New Google nest

I’ve bought my first device and followed the instructions. The nest has been detected on the home app but it says it is not connected to WiFi. But my phone is connected to WiFi. The help section says reset to factory settings but it’s brand new! A Ch...

Loraine60 by Community Member
  • 2577 Views
  • 13 replies
  • 0 kudos

Set up a second hand mini speaker

I have several Google mini speakers all working fine but I have just purchased a second hand mini and it is telling me to log on to Google home, never had this problem before even when changing my server, need help.

obi1knobby by Community Member
  • 1274 Views
  • 4 replies
  • 0 kudos

Linked Google speakers?

How do I start something on one speaker and continuously on a second? eg, I started a timer on my Nest Mini.. but the other Google home speaker knew nothing about it when I asked “ How long left on timer?”Cheerssteve..

Loony by Community Member
  • 1018 Views
  • 5 replies
  • 0 kudos

Google Hub-Black Screen

DEVICE : Google Nest HubISSUE : Black screen, unresponsiveSTEPS TAKEN: Reboot device, Recovery mode, Factory resetCONTEXT : Long time google home user and up until now, fairly satisfied overall (8 devices not counting "works with" vendors.) If I am m...

EndUser by Community Member
  • 588 Views
  • 3 replies
  • 0 kudos

Google Duo Issues

Hi, I originally had a thread about this, but it was locked. Over the past couple of months, Google Duo on my phone has been having repeating issues with showing a black screen when someone is calling me and I've answered. My phone screen goes comple...

TS01 by Community Member
  • 883 Views
  • 3 replies
  • 0 kudos

Google home mini wifi

Just moved into my off campus apartment housing and brought my mini from home… but it cannot connect and constantly says “ speaker may be set up, but we could not communicate with it from your iPhone. Make sure that you have enabled local network acc...

Saajan by Community Member
  • 529 Views
  • 3 replies
  • 0 kudos
to vote