Google Nest Community

Loraine60 · 10-06-2022

I’m very frustrated as setting up my brand new nest should be easy. I’ve been trying for days now to set it up! There is no professional help out there & no tel number to call or live chat with technical support! When you spend a lot of money on some...

Loraine60 · 10-02-2022

I’ve bought my first device and followed the instructions. The nest has been detected on the home app but it says it is not connected to WiFi. But my phone is connected to WiFi. The help section says reset to factory settings but it’s brand new! A Ch...

Loraine60 · 10-14-2022

Hi Dan I’ve not been at home this week so I’ve not tried to resolve the Spotify issue yet. I may need more help on this … but will let you know. The Spotify account is not in my name but my son in laws, which we share. Does that matter at all? lorain...

Loraine60 · 10-07-2022

Hello Dan, I had to do the work around to reset the factory settings but I’m pleased to sat it is now working. However it will not link my Spotify account and therefore I cannot play my music. This was the prime purpose for my purchase. Can you tell ...

Loraine60 · 10-07-2022

Uncomfortable!

Loraine60 · 10-07-2022

Hello Dan When I set up my google home app it asked for my google account, but did not ask about my WiFi or to connect to it. I’m using iOS and my router is about 8ft away. I will do the factory reset but given it is brand new I am very comfortable a...

Loraine60 · 10-03-2022

It’s very annoying when the set up is meant to be easy! If I can’t get it to work I will have no option but to take it back. Is there a helpline we can use, do you know? I found the ‘help’ section pretty poor tbh.

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