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Camera is not turning on google Home nest hub max

PollenHuq
Community Member

a week ago

It was working fine for years until now. The camera is not turning on at the home monitoring setting in the google home nest hub max

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2 REPLIES 2

PollenHuq
Community Member

a week ago

Need assistance in turning on the home monitoring setting 

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tajennifer
Community Specialist
Community Specialist

Thursday

Hi PollenHuq,

 

Thanks for posting. I'm sorry to hear about the situation you are experiencing with your Google Nest Hub Max camera, which isn't turning on in the home monitoring setting. I appreciate the information provided. I understand how important it must be for you. Don't worry; help is here. I need to ask for some information to provide the best solution.

  • What is the status of the Nest Hub Max camera on the Google Home app?
  • What is the LED light color on the display?
  • Do you have a Google Home Premium subscription?
  • Have you tried any troubleshooting steps to solve this problem?

Please keep me posted.

 

Best regards,

Jenny

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