Hi Yohanes Darmawan,
Thank you for reaching out. No worries, let's look for a solution together for your Google Nest Hub to have these features working. First, I have some questions.
- Which country are you located in?
- At this time, the Google Nest Hub (2nd gen.) features only work in released countries. This includes: Australia, Austria, Belgium, Canada, Denmark, France, Germany, Ireland, Italy Japan, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, United Kingdom, United States (except for Puerto Rico)
- Is this a new issue? Were your motion sense features working on your device before?
- Have you taken any troubleshooting steps? If so what have you tried?
In the meantime, here is some information about the Quick Gestures feature. Just a friendly reminder, your Motion Sense needs to be turned on.
Tap the air in front of your display to:
- Pause and resume media
- Stop Google Assistant from talking
Wave your hand in front of your display to:
- Dismiss timers
- Snooze alarms
I look forward to your response, thanks!
