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Can't activate chrome cast on nest audio

AnnaThorey
Community Member

I have just recently been making my home smart and bought a Google nest audio. All is working as it should be except I can't connect the chrome cast. If I try to find it it always tries to connect me to the neighbour's chrome cast. If I ask to see all devices it shows me a few neighbours chrome casts but doesn't seem to find one in my nest audio. I specifically bought this one because it had chrome cast witch I need. 

 

How do I find my chrome cast in the nest audio? 

14 REPLIES 14

Muddi
Community Specialist
Community Specialist

Hey AnnaThorey,

 

Thanks for sharing details about the issue. I understand how it feels when your Chromecast device is not showing on the lists. A few questions: is your Chromecast device already set up? What type of Chromecast device do you have? Are you able to cast using your phone to your Chromecast device? What type of internet connection do you have?

 

Looking forward to your response.

 

Cheers,

Muddi

AnnaThorey
Community Member

I have a Google Nest Audio witch has a built in Chrome cast.

I can audio cast from my phone to the nest audio but no video casting.

I have út connected through WiFi (fibernet).

 

The nest audio has been set up and works well for all else. I don't know how to set up the chrome cast portion of it and there are no directions on how to do that. 

 

Thank you for looking into this for me @Muddi 

Azarco
Community Specialist
Community Specialist

Hello there,

 

While you can't cast directly from the YouTube video app to your Google Nest Audio, you can cast your audio using the Google Home app. Check this guide for more information.

 

Hope this helps.

 

Best,
Alex

Thank you but I specifically bought this one because it has chrome cast and I need that to watch my streaming services on my TV. Mainly Disney+ 

Azarco
Community Specialist
Community Specialist

Hi AnnaThorey,

 

To make sure, you want to cast from Disney+ to your TV then the sound will be coming out from the Nest Audio? If this is the set up you're aiming for, this is not supported. You can't split the audio and video while casting.

 

Regards,

Alex

AnnaThorey
Community Member

No I just want to chrome cast to the TV. Specifically asked at the store if that was possible with the Google Nest Audio and was told that was so. Just want to chrome cast from my phone or tablet to my TV. 

Being able to tell Google to turn on the show in question would also be a plus. 

Azarco
Community Specialist
Community Specialist

Hello there,

 

Understood. You can play and control TV shows and movies from your favorite app on your Google Nest display or on any TV with Chromecast or Chromecast built-in using only your voice. Check this article for more information.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi AnnaThorey,

 

I wanted to follow up and see if you are still in need of any help. Let me know if you have other questions, as I would be happy to take a closer look and assist you further.


Regards,

Alex

Hi thank you so much ❤️

I am still not finding a way to get my Google Nest Audio to communicate with my TV. I have linked my streaming services to the Google Home app but I find no way of casting them from my phone to my TV or to see my TV anywhere in the app. It is connected to the same WiFi and located in the same room as the nest. I am starting to think that I need to buy a separate chrome cast device, but not really happy with that since this is the reason I bought the Nest Audio, because I was told I could use that to chrome cast onto my TV. 

When I was first setting all this up right before Christmas I googled the problem and found something that said I needed to download a special chrome cast app. I tried to do that and for a second I could see my Nest Audio on the app as waiting to be connected but then a big pop up showed up telling me I had to pay a quite high monthly fee for this app. I am not ready to do that.

I did once have a tiny chrome cast that was plugged into this TV. So I know that it's supposed to work without an expensive app. Unfortunately the tiny chrome cast device was lost while moving between countries last year. 

Thank you for your help, I really appreciate it. Happy New year ❤️

Azarco
Community Specialist
Community Specialist

Hey AnnaThorey,

 

We understood. You can check your TV if it has a built-in Chromecast but if it doesn't have it, it's best to have a Chromecast device so you can cast from your phone to your TV or you can use your Google Nest Audio to use your voice in casting to your TV. Check the link that I sent above for more information.

 

Let us know if we can assist with anything else as I'll be locking this thread after 24 hours.

 

Thanks,

Alex

I did look at the link you sent but I can't find any way to make my Nest Audio work with my TV. Isn't there supposed to be a chrome cast in the Nest Audio that is supposed to be able to connect to the TV? 

Azarco
Community Specialist
Community Specialist

Hello there,

 

Yes, you are right. Nest Audio has a built in Chromecast but it's only for audio. If you want to cast video content to your TV you need to have a TV with built-in Chromecast, Chromecast device or Google Nest displays. 

 

Best,

Alex

Ok thank you so much. That means that the idiots at the store sold me something they didn't know enough about. 🤦‍♀️

But now I know and can work with this. 

Thank you for all the patience and support. Hope you have a wonderful new year. ❤️

Azarco
Community Specialist
Community Specialist

Hi AnnaThorey,

 

My pleasure! If you have additional questions about Google Nest and Chromecast devices, don't hesitate to open a new thread and the Community would be glad to assist you. Since all questions have been answered, we'll go ahead and lock the thread now. 

 

Have a great one!

 

Best,

Alex