Can't add items to my (long) shopping list

[DonnaR]

Hi,

I love the feature to add to my shopping list using voice commands on my google nest (2g).

But today the feature stopped working. Instead of adding the items, Google nest answered "You have quite a few items on that list" and then reads out the first items of the list instead of adding the new item.

Any ideas how to solve that problem?

[Princesss]

Hi DonnaR,

Thanks for visiting the Community.

We're sorry to hear that you're experiencing this. Here's some questions we want to ask:

1. Is your speaker or display powered on correctly?
2. Is your speaker or display set up on your Wi-Fi network?
3. Is your speaker or display properly linked to a Google Account?
4. Are you using a mobile device that has the same Google Account as your speaker or display?

Also, let's try these steps:

1. Make sure you use the same Google Account used to set up the speaker or display.
2. Make sure that Google Account is selected within the Google Home app.

Keep us posted.

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Princesss]

Hi there,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess