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Can’t connect Home hub to Wi-Fi

Gezxjs
Community Member

Tried all troubleshooting to connect my home hub to Wi-Fi

still says something went wrong. 

4 REPLIES 4

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Gezxjs 

Did you also try to remove it from your Google Home app and perform a factory reset?

Dan_A
Community Specialist
Community Specialist

Hi Gezxjs,

 

I'm jumping in to ensure everything is good here. Have you seen RXShorty’s response? Let us know of the answers so we could take a closer look at them.

 

Keep me posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Kind regards,

Dan