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Time Display

naflores
Community Member

So my nest hub displays a hour ahead on the time on the wallpaper and screen saver, but then I ask for the time and it gives me the correct time.  Ive already fixed the time zone idk what else to do.

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi naflores,

 

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? Is it a Nest Hub or Nest Hub 2nd Gen with Sleep Sensing? When did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

Since you’ve fixed the time zone, let’s take a look at the home location. See this guide and follow the steps.

 

Let us know how it goes.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Kind regards,

Dan