Can’t connect to Wi-Fi on google home

[anthonyjello]

Hey!! My google home is working fine yesterday and now my google home keeps doing this, I received this error message this morning while I was sleeping saying can’t connect to Wi-Fi make sure your network name and password are correct, I made sure my network name and password are correct, I don’t use a iPhone 10! And this morning at 8 am I still have an error message that says can’t connect to Wi-Fi, it’s weird! What to do?

[David_K]

I'm assuming other devices are connecting to your Wi-Fi without issue?

I'm also assuming you're referring to a Google Home speaker or display. Try these steps:

1. Open the Google Home app.
2. Tap your device's tile.
3. Tap the settings cog at the top right > Device information.
4. Tap Wi-Fi > Forget network.
5. Return to the Google Home app home screen.
6. Tap the + at the top left > Set up device > New devices.
7. Follow the steps on screen.

If you get an error message that says "could not communicate with your [device]" when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.

[Dan_A]

Hi anthonyjello,
 

I'm jumping in to ensure everything is good here. Have you seen davidking’s response? Let us know of the answers so we could take a closer look at them.
 

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Thanks,

Dan

[Dan_A]

Hey there anthonyjello,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan