Can't create, change, of add to shopping list

[rylonghorn]

I get "Sorry, something went wrong while I was trying to change your list." All my google devices are on the same google account, all connected to the same wifi. I have factory rest my Home speaker. Nothing helps. What to do?

[Princesss]

Hi rylonghorn,

Thanks for posting. 

We're sorry to hear that you're experiencing this with your Google Nest speaker. I also appreciate all the steps you've tried before reaching out. Could you please provide the cast firmware version of your Google Nest speaker so we can further check what's causing this to happen?

To check which firmware version you're on, follow these steps:

1. Make sure your mobile device or tablet is linked to the same account as your speaker or display.
2. Open the Google Home app .
3. Touch and hold your device's tile.
4. At the top right, tap Settings Device information.
5. Under "Technical information," find Cast firmware: X.XXX.XXXXX.

Looking forward to your response.

Best,

Princess

[Princesss]

Hello rylonghorn,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess