Can’t disable reoccurring alarm

[Nessys]

Hello, I’ve been having an issue on my two google nests. I have 3 nests and one google display connected to my household. A long time ago I set two reoccurring alarms. One for everyday at 1030am an alarm goes off on two of the nests and everyday at 530pm an alarm goes off on two of the nests. I have for a couple months now tried to find and delete them. However the devices show there are no alarms set on either of them. I have checked alarms and routines and there is nothing set in either of them. Routines is completely disabled. I have checked through every setting in the app on my iphone and on the google display and it doesn’t show anything set. Is there a way to fix this, should I just factory reset everything?

[Dan_A]

Hi Nessys,

This is not the experience we want you to have; let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

If the issue persists, you can revert your Nest speakers to its original settings and set them up again. Follow the steps in this link and tell me how it goes.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[LovelyM]

Hello Nessys, 

We're checking in to make sure that you've seen our responses. Please let us know if you have additional questions or concerns before we close this thread within the next 24 hours. 

Thanks,
Lovely