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Having an issue connecting my google mini to my new wifi

cwilliams
Community Member

None of my google mini speakers will connect to our new wifi, the other Nest hub ones did but not the minis. 

We are also having issues connecting all the google cameras including the doorbell they are all battery and outside.

Please fix or help me with this issue anyone!!!

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

If you've already changed to a different Wi-Fi network, try these steps:

  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device > New device > set up new devices in your home.
  3. Follow the in-app steps.

If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again using your new Wi-Fi network and password.

For your cameras and doorbell, follow these steps:
Change camera and doorbell Wi-Fi network - Google Nest Help

Instead of factory resetting your devices, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your devices should then automatically connect to the Wi-Fi.

Dan_A
Community Specialist
Community Specialist

Hi cwilliams,

 

I'm jumping in to ensure everything is good here. Have you seen davidking’s response? Let us know of the answers so we could take a closer look at them.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

LovelyM
Community Specialist
Community Specialist

Hello cwilliams, 

We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.

Thanks,
Lovely