06-13-2023 05:05 AM
My good morning routine.
My good morning routine includes several things and then ends with reading the news.
Up until a couple of months ago, it did so without issue.
Now it will just stop part-way through a news segment, or only play 3 or 4 and then stop.
I have a good hours worth on there to listen to while I get ready in the mornings, so it’s starting to tick me off, to have to jump out of the shower and yell at it to read the news.
And even then, it never resumes at where it left off.
Is this a common bug that others have had a problem with?
It’s a fairly new one for me. But it’s annoying that it can’t complete one of its most basic tasks.
06-18-2023 04:57 PM
Hi Mary73,
This is not the experience we want you to have; let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Did you receive an error message notification or verbal response from the Assistant-enabled device on which the action failed?
It would help a lot if you could do a sequential reboot first:
If the issue persists, kindly remove/delete the routine and recreate a new one, with different actions and tell us how it goes.
Best,
Dan
06-21-2023 05:07 PM
Hey there,
I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
06-22-2023 05:12 PM
Hello Mary73,
We want to ensure you are good to go. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity.
Thanks,
Lovely