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Can't display my google photos album on nest

Lin-net
Community Member

After reading all related Photo Frame threads and trying the different possible solutions, I still can't display my photos because it doesn't see my photos on the app as shown in the picture 

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Lin-net,

 

Thanks for reaching out and that certainly hasn't been easy for you — let's see what's going on.

 

Make sure your photos are not archived.

 

  1. On your computer, open https://goo.gle/2Tp6dIH.
  2. On the left, click Archive.
  3. Select a photo. To select multiple photos, point to each photo and click.
  4. Click More (three dots) Unarchive.

Once done, try creating a new album and turn off curation for your private and shared albums. Also, try changing the Personal photo curation setting to Live albums only.

 

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi Lin-net,

 

It's me again. Have you had the chance to try the suggested steps above?

 

Thanks,

Alex

Azarco
Community Specialist
Community Specialist

Hey Lin-net,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.


Cheers,

Alex