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Can't get nest mini to connect - my phone isn't supported on device utility

Kesepton
Community Member

I am trying to connect these to my home app. Says I need to use device utility to connect the mini to Wi-Fi. When I go to download the app, it says it isn't supported on my phone because it's made for an older android. 

 

What can I do here?

1 Recommended Answer

GoogleNestTeam
Community Manager (Admin)
Community Manager (Admin)

Hey everyone,

We’re aware of the issue preventing download of the Device Utility app for some Pixel phone users running Android 14 and higher. The team is currently investigating. As a workaround in the meantime, you can use another device or Pixel running an older Android version to connect your speakers to the Google Home app.

We appreciate your patience, and we’ll keep you updated when there’s more to share.

Thank you,
Google Home & Nest Team

View Recommended Answer in original post

200 REPLIES 200

Mark4534
Community Member

How is this still a problem, you're definitely not working on it at all, you need to be sacked.