Can’t stop individual timers

[LFinegold-Sachs]

Google can’t seem to differentiate between “stop the timer currently going off” and “stop all timers”. Multiple times I have stopped a timer actively going off, only to find out Google cancelled ALL my timers, even if I specify “stop this timer” or “stop the timer going off.”  I know I can stop specific timers if I named them, but if I forget to, I’m SOL! Is there a certain thing I should say to stop ONLY the timer actively going off? Will there ever be a fix for this? I remember that when we first got our Google Home, we did NOT have this problem, and only saying “stop all timers” would end all the timers. 

[Azarco]

Hey LFinegold-Sachs,

“Stop” you can stop a ringing timer from any linked speaker or display, even if it’s not the one that they used to set the timer. If it’s the same device that you used to set the timer, you don’t need to say “Okay Google”, just say “Stop”. (English language only)

You can also stop the timer through touch:

• Google Home - Tap the top.
• Google Home Mini - Press and hold either side.
• Google Nest Mini - Tap the center.
• Google Home Max - Tap the line on the top or right side.
• Google Nest displays - Tap Stop on the screen.
• Google Nest Audio - Tap the top center.
• Google Nest Wifi point - Tap the center.

Thanks,

Alex

[Azarco · Accepted solution]

Hey LFinegold-Sachs,

Checking back in if the suggested commands or touch works in stopping your timer?

Best,

Alex

[LFinegold-Sachs]

Oh, yeah. The stop command did work. It’s unintuitive, but I can learn to just say “stop” instead. 

[Azarco]

Hey LFinegold-Sachs,

Awesome! We're glad that command works for you. We'll keep this thread open for a few days so feel free to reply if you have additional questions or concerns.

Kind regards,

Alex

[Azarco]

Hey LFinegold-Sachs,

We wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Alex

[Muddi]

Hey LFinegold-Sachs,

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi