Cannot use Hulu on my Nest Hub

[sakidwai]

My Google Home has my Hulu account linked.  I am not able to launch Hulu on my Nest Hub. "Hey Google, play XXXX on Hulu" results in a response "I don't know where to play the video.  Tell me the exact name of the screen." 

I've tied specifying the device name "Hey Google, play XXX on Hulu on YYY".  Same error.

Have tried various combinations including launch Hulu and have not gotten success. 

Also, why don't I see Hulu app listed on the apps in Nest Hub. I see Netflix, Spotify and whole bunch of apps but not Hulu. Is Hulu support on Nest Hub going away?

[Muddi]

Hello sakidwai,

Thanks for sharing details about the issue. I know how challenging it is when you're having issues streaming Hulu to your Google Nest Hub. A few questions: when did the issue start? Which specific Nest Hub do you have (1st,2nd gen, Hub Max)? What country are you located in? Do you have the same issue when using the Google Assistant app on your phone?

Let's go ahead unlink and relink your Hulu account from the Google Home app. Once done, reboot your Nest Hub then try to launch Hulu again. If it's still the same, please proceed with resetting your Google Nest Hub by pressing and holding both volume buttons together, at the back of the Nest Hub, for about 10 seconds. You'll hear your Google Assistant confirm that it's resetting the Nest Hub.

Let me know how it goes.

Cheers,

Muddi

[sakidwai]

I am in US and am using Nest Hub 2nd Gen. I unlinked and relinked the account and then rebooted the hub. That seemed to do the trick and I am now able to stream hulu on my nest hub.

Thanks for the wonderful suggestion

[Princesss]

Hi sakidwai,

Thanks for updating us. Glad to know it worked!

Since this has been resolved, we'll consider this complete and will lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest devices and the Community would gladly lend a hand.

Best,

Princess