Cant access internet on tv

[Val20]

I am having trouble getting connected to my hotel room TV to cast

[Cathal_S]

Hi Val20,

Google Home/Nest and Chromecast devices are designed for use on a secure private home WiFi network and are not able to connect with hotel 'captive portal' type networks that require signing in to a login page.

Some users have successfully used a travel router or shared connection from a mobile or laptop device in these situations.

[Princesss]

Hi everyone, 

Thanks for visiting the Community.

@Cathal_S, thanks for your help on answering this thread.

@Val20, unfortunately, Nest products do not work with captive portal networks which are common in airports, hotels, internet cafes, and coffee shops. On these networks, you must sign in on a web page, and sometimes accept terms and conditions before you can connect.

Hope this answer your questions.

Best,

Princess

[Princesss]

Hi Val20,

Chiming in to check if you still need help with this?

Let me know if I can assist you with anything else, otherwise I’ll be locking the thread. 

Best,

Princess