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Cant change snooze duration on my Nest.

NecDW4
Community Member

‎11-29-2023 02:40 PM

Recently i tried to change the snooze time on my alarm from 10 minutes to 20.

The Nest SAYS its set to 20 minutes, however this morning when i hit my snooze, it only lasted 10 minutes.

I tried making a new alarm to test it this afternoon and that ALSO only snoozed for 10 minutes.

 

After searching for help i saw old posts from LAST YEAR of people having this same issue, apparently its not worth fixing? Should i just go full Alexa at this point?

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Alex_S
Community Specialist
Community Specialist

‎12-09-2023 10:53 AM

Hi NecDW4,

 

I know how it feels when something isn’t working the way it should. Have you had the chance to take some troubleshooting steps? Reboot your Google Nest Hub 2nd gen by unplugging its power adapter for 2 minutes, and then plug back in. If the issue persists, do a factory reset. Please let me know how it goes.


Regards,
Alex

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