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Cant connect to netflix

Diviii
Community Member

My google nest hub cant connect to netflix. It always says to link a video app on the google home app which I have already done. But still gets the same message everytime. 

4 REPLIES 4

Diviii
Community Member

Already done that many time. I have been connected once and then i cannot connect again 

Azarco
Community Specialist
Community Specialist

Hey there,

 

Thanks for the help, MikeClark!

 

Diviii, thanks for trying those steps. Try logging out from your Netflix app. Then, uninstall the Netflix app on your mobile phone. Once done, link your Netflix account to your Google Home app before installing it back. Reinstalling your Google Home app might work too.

 

Let us know how it goes.

 

Best,

Alex

Azarco
Community Specialist
Community Specialist

Hi Diviii,

 

How's it going with linking your Netflix account to your Google Nest Hub? Did the steps above work? Let us know by updating this thread and the Community will be happy to lend a hand.


Regards,

Alex

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni