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Changing name to Google home and mini

paloma0111
Community Member

I have been trying to change the name for both my Google home and Google mini, but every time I save the name, it does not update the old name and it always goes back to the previous name. I tried rebooting the systems and linking and unlinking the devices again. It does not seem to work either way. Does that happen to anyone else?

10 REPLIES 10

Katies
Community Member

I'm also having this issue and I can't seem to find a resolution anywhere. Did you manage to get an answer anywhere? 

No answer or solution so far. 

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for visiting the Community.

 

Sorry to hear about this. Could anyone here confirm if the Home app is updated? Let's make sure that the app is up to date by uninstalling and reinstalling back the Home app.

 

If you don't see any improvement, you can proceed on performing a complete reset to your Google Home speakers and let's see if that would fix the issue.

 

Let me know how it goes by updating this thread.

 

Best,

Princess

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Checking in to see if the troubleshooting steps shared helped? Let us know by updating this thread, and we're glad to assist you further.

 

Cheers,

Muddi

paloma0111
Community Member

It didn't for me. 

Muddi
Community Specialist
Community Specialist

Hey paloma0111,

 

Thanks for the update. To confirm, have you tried using a different phone or tablet? What is the current version of the Google Home app installed on your phone? Also, please let us know the make and model of your phone.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey paloma0111,

 

How was your device? Did you manage to change the name of your Google Home and Mini device?

 

Cheers,

Muddi

paloma0111
Community Member

I didn't update or reset nothing yet it's working perfectly now. Thank you!

Katies
Community Member

After updating my Google Home app, the problem is now resolved. Thanks for the support. 

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for the update. It's good to know that it's already working now. 

 

Since this has been resolved, I'll consider this post as complete and will lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest speakers and the community would gladly help.

 

Cheers,

Princess