07-23-2022 01:09 AM
Hello, I used to able to cast CBS Live news video on TV by using voice command " Hey, Google, play CBS news" with my nest mini speaker, the TV has a Chromecast Ultra plugged in, but unexpectedly, about 2 weeks, ago, the response changed to " okay, play CBS News from youtube ", not the Live CBS news video, I had tried almost all trouble shooting methods, but nothing worked,
What is the solution??
07-26-2022 08:39 PM
Hi brian12392,
Thanks for reaching out.
Sorry to hear about this. Is it only happening when playing CBS News Live? have you also tried to ask other news channel to see if it will respond the same? Let's go ahead and try it first. Let me know how it goes.
Best,
Princess
07-28-2022 03:14 AM
Hello, I only need to watch CBS News live video on chromecast like the way I described by using voice commnad,
how to fix this???
07-28-2022 05:26 PM
Hi brian12392,
Thanks for responding. Could you please tell us what's the exact command as well as the exact response of your Google Nest Mini every time you command it to play CBS News Live?
Also, I'd like to check if you're also experiencing this using a different news channel so we can further check.
Best,
Princess
08-01-2022 06:33 AM
Hi brian12392,
Chiming in to see if you still need help with your device? Let us know by updating thread thread, and we're glad to assist you further.
Cheers,
Muddi
08-03-2022 07:52 AM
Hey brian12392,
We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi