Chromecast integrado

[IsaacMorillon19]

Tengo un problema con el chromecast integrado de mi tv hisense u8g cuando quiero transmitir un capitulo de anime de alguna pagina como a los 5 minutos de pausa solo y algunas veces se activa el protector de pantalla hay veces que hasta la transmisión se cierra sola 

[Jeran]

Hey there IsaacMorillon19,

I apologize about the late response, thank you for your patience on this! Were you able to fix that casting issue? If not, I'd be happy to help out, as I understand troubleshooting casting can be difficult. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What is the Cast firmware version of your TV?
• Does this only occur when casting from one app, or all apps?
• Does this occur when casting from another device, such as a computer or tablet?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[JenniferV]

Hi there,

It's us again. I wanted to check back in to see if you still need help. Feel free to let us know if you do.

Thanks for the help, Jeran.

Best,

Jennifer

[JenniferV]

Hi IsaacMorillon19,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer