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Connecting to my phones hotspot

Jphill92
Community Member
  • Okay I connected my phones hotspot to my nest hub 2nd gen but when I go into the Google Home app on my phone to try to do anything, it tells me that my nest hub in my phone has to be on the same at work. How do I make that happen?
3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi Jphill92,

 

I'm sorry you're having trouble setting up your Nest Hub 2nd Gen ― a few questions: is this the first time setting it up? Are you trying to connect to Wi-Fi or directly to your phone's hotspot where the Google Home app is installed? For the set up to work, you need to use your phone to connect your Nest Hub 2nd Gen to your Wi-Fi. Open this helpful link to have a successful set up and tell me how it goes.

 

Best,

Dan

Muddi
Community Specialist
Community Specialist

Hi there,

 

How's it going with your Google Nest Hub (2nd gen)? Let us know if you still need help and the Community will be happy to lend a hand.

 

Cheers,

Muddi
 

Muddi
Community Specialist
Community Specialist

Hey Jphill92,

 

It's me again. I just want to make sure that you've seen our responses.  I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi