Connecting

[Bean]

Ok latest update, I used a very old iPhone se that I had not updated the Google home app.  Success now Woking fine. I assume that it’s the updated app that’s the problem.

please Google sort it. 

[Bean]

Spoke to soon, problem now back and can’t connect and will not respond. 

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

Please let me know.

Best regards,
Garrett DS
 

[Bean]

Thanks for your response, after several hours and trying various thing’s I seemed to have got thing’s right.  In the end I managed to connect and put things right via an old iPhone. So I will mot update the apps on this phone just in case I need to call on it again. 
Thank’s again. 

[GarrettDS]

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS