Connectivity issue

[Radhe7]

I can't connect device with my phone it says already login to any other home so first factory reset device and then try later.

Now I don't know how to and what to do.please help me to figure it out.

[Dan_A]

Hello Radhe7,

That certainly hasn't been easy for you ― let’s check this out.

What Google Home/Nest devices do you have? Is this the first time setting it up? Are all your devices on the same WiFi network? 

Check out this guide: Factory reset Google Nest or Home speakers or displays, Set up your Google Nest or Home speaker or display. 

Keep me posted.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you are still in need of any help. Have you had the chance to try the suggestion above? If yes, how is it?

Thanks,

Dan

[aatienza]

Hi there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

I appreciate the help, Dan.

Thanks,

Archie