05-19-2022 06:32 PM
As with many others, I can't get the Mini to connect. It was fine for months. The only thing that might have changed is the network address after a power failure. I have a 5.0/2.4 router with a wired LAN extention (in the same room) which is also 2.4 and 5.0, all with diferent SSIDs.
I have set up my phone (Android 11) to be on the same as the Mini. The installation process goes ahead, I see the blue lights and hear the sound. Connected! Then I choose the wifi network and I get the dreaded message. I have followed all the suggestions; reloaded Home app, rebooted wifi connection on the phone, rebooted the router.
What else can I do?
05-21-2022 04:22 AM
You mentioned having already tried some of these steps but I'll include them all for completeness. What happens when you try these steps?
If none of the steps above help, factory reset the device and then retry setup. Note that this will clear your data from the device and can't be undone. You may also want to try setup using a different phone or tablet if you have one, just to test.