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Could not communicate with your Nest Hub

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

I am trying to connect Google Nest to my home network. I've followed online Google troubleshooting and still get message, "Can't connect to WiFi".

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi Dale Little 1434,

 

Thanks for your message. I am sorry to hear that your Google Nest Hub is not connecting to your WiFi. I understand your concern and would be more than happy to help find a solution. 

 

  • I just wanted to double check, have you tried to do a Factory Data Reset
    • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. 
    • Note: This action will clear your data from the device and can't be undone.

Thanks for your patience, I look forward to your response! 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.