12-29-2021 07:45 AM
So I just recently got the Google nest hub and went out and bought the cync lightbulbs and then the light strip. So far I am able to turn everything on and off with my nest hub and voice controls but the light strip will say something went wrong when I try to change the colors on it to one of the extra setting such as rainbow or candlelight, etc. I can set it to one single color without a problem but that will not work neither will the scenes for the strip. Not sure if this is the right place to ask this question but there's not a lot of info out there!
02-23-2022 01:31 PM
Hey Tyler8martin,
Sorry for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble with the lights changing colors from here, as I would be happy to take a closer look and see if we can find any information.
Best regards,
Jake
03-03-2022 12:36 PM
Hey Tyler8martin,
I wanted to check in and see if you are still in need of any help with the lights on the device? Please let me know, as I would be happy to assist.
Best regards,
Jake
03-07-2022 11:42 AM
Hey Tyler8martin,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
03-08-2022 10:45 AM
Hey Tyler8martin,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake