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Device Removed from Home

lewisrundleduff
Community Member

Hi,

So I have 3 mini devices for about 18 months now, all working fine. 2 weeks ago an email address we use for paying bills and such on a shared device gave a notification that our kitchen speaker was removed by said email address. Had to factory reset the device to reconnect to our network i thought grand just some sort of glitch. This morning however, same thing occurred but this time by my partners own email address, I know she didn't do it as she was beside me. 

Any help on this would be great, its quite frustrating that something is accessing our emails somehow and removing the device for no apparent reason. 

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey lewisrundleduff,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey lewisrundleduff,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey lewisrundleduff,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey lewisrundleduff,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake