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Device needs to be activated before setup

Virgilio
Community Member

Keep getting this---Device needs to be activated before setup.  How do you activate a Nest Audio speaker?

 

5 REPLIES 5

JARuss1231
Community Member

Apparently you need to Download "Device utility" from the app store as the firmware is old... Non the less that app is no longer available in the app store so I am unsure of where to go next

Cathal_S
Gold Product Expert
Gold Product Expert

Hi there,

Depending on where you live the instructions can differ. Have a look at the Google Nest help center link below.

Device activation:

https://support.google.com/googlenest/answer/11413815 

 

 

Regards,
Cathal

Muddi
Community Specialist
Community Specialist

Hey Virgilio,

 

Thanks to @Cathal_S and JARuss1231 for helping here. 

 

How's your Google Nest Audio? Have you managed to set up your device?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Virgilio,

 

We haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hi everyone,

 

Chiming in-- do you still need help with this? Let us know if you have additional questions by updating this post, otherwise we'll be locking the thread.

 

Best,

Princess