10-21-2024 06:50 PM
I've had this home mini for 5 years and it has always worked fine. One day a few weeks ago it randomly disconnected from the wifi and now I can't reconnect it. I've reset the router, my phone, and the device. I get through the setup until it goes to connect to the wifi and then I get a pop up telling me there is a connection issue. It's never had issues before. I have it set up 5 feet from the wifi router so it shouldn't have any connection issues. I also have a 3rd gen mini in the living room that works just fine.
10-22-2024 02:18 PM
10-24-2024 04:20 PM
Hi JakeR99,
Thanks for reaching out. I understand that your Nest Mini does not connect to Wi-Fi. I know this can be frustrating. No worries, I am here to help! Before I can assist you further, I need to ask some questions to better understand your situation.
I will be awaiting your response.
Regards,
Manuel