Difficulties initiating factory reset

[RobertR]

I have a second generation Google home mini. So I looked up how to factory reset after going through all of the troubleshooting for a disconnect a device. I turn the microphone off and then I put a finger in the center of the orange lights, but no matter how long I hold it it never initiates a factory reset. All of my other devices are connected to the Wi-Fi in the Google home app tells me that I cannot access any of the settings for my Google device. I’ve tried to power cycle it two times, with no luck. Any suggestions on how to complete a factory reset?

[GenoGoaFreak]

Hi, have you tried holding the letter G on the bottom of the speaker (center of the bottom)?

[RobertR]

Thank you for your comment. I did not try that before, I didn’t see anything online about that. I did just try it and it didn’t seem to do anything. 

[Princesss]

Hi folks, 

Thanks for visiting the Community.

Here's the steps on how to perform a complete reset on your Google Nest speakers: https://goo.gle/3x50Yl7

Hope this helps. Let us know if you have additional questions and we'd be happy to assist you further.

Best,

Princess

[Princesss]

Hi there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[RobertR]

Thank you, but no I think I’m good. 

I ended up not needing to do anything, I must’ve done a it’s own thing. I came back from work one day and it was working perfectly. A couple days later I had the same issue so I went back to you this post and followed your advice to do a full reset. He currently works like it should. If I have the same issue again, I’ll just go out and get a newer version. I’ve had this one for a very long time (for electronics).

[LovelyM]

Hello RobertR, 

We appreciate the update and we're glad your Google Home Mini is now back up and running! As this is already resolved, we'll lock this thread shortly. If you have further concerns or questions, please feel free to create a new post.

Cheers, 
Lovely