Display super slow and "Something went wrong" and "there was a glitch"

[Mark0tic]

after my previous interent got bad i switched to another internet 5ghz. after that my Google Nest Hub got incredibly slow responding to my commands. at this point it reacts instantly to hey google, but it wont pick up what im saying. just a few seconds after i get "something went wrong" or there was a glitch, try again in a few seconds. its almost brand new aswell.

i have tried soft reboot, hard reboot and factory reset. nothing works

[Jake]

Hey Mark0tic,

I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Mark0tic]

Turns out it was my internet somehow, although it worked perfectly with other devices, switching it from 5ghz to just regular seems to have fixed it

[Muddi]

Hey Mark0tic,

Sweet! Happy to hear that connecting your device to the 2.4 GHz resolved the issue, and thanks for keeping us in the loop. It appears that the other band is currently congested, which is why it's best to switch other devices to the other band.

Let me know if you still have questions and concerns otherwise, I'll be locking this thread after 24 hours.

Cheers,

Muddi