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Doesn’t recognized commands and frequently shuts off

Rbertolone
Community Member

Wednesday

my Google home nest frequently does not recognize commands tells me I don’t have access to apps doesn’t recognize my voice and frequently shuts off

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1 REPLY 1

Derickf
Community Specialist
Community Specialist

Saturday

Hi @Rbertolone,

 

Thank you for posting in the community. I'm sorry to hear about the voice command issues you're having with your Google Home device because it is not recognizing your voice, is telling you that you don't have access to apps, and is frequently shutting off. I'm happy to assist.

To gather the necessary information, please answer the following questions:

  • Which Google Home device do you have?
  • Which commands are you trying to use?
  • Have you recently made any changes to your Google Account settings?

I'll be waiting for your reply.

 

Best regards,

Derick.

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