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Don’t have the option to add music services

Chris-Lohse
Community Member

Hello i’m trying to link my apple music to my google but for some reason when i go in the music part of the settings it’s only gives me the option of “no default music provider” and the rest of the page is empty. Is there anyway to fix this?

1 REPLY 1

AxelD
Community Specialist
Community Specialist

Hi Chris-Lohse,

 

Thanks for posting and sorry to hear about this situation with your speaker. I'm here to help! Here are some troubleshooting steps that might help to fix it:

 

  1. Remove the device from the Google Home App
  2. Perform a Factory Reset on the device. Here are the steps Factory reset Google Nest or Home speakers or displays.
  3. Uninstall the Google Home App
  4. Restart your phone
  5.  Install the Google Home App
  6. Set up your device again. During the setup, you'll be able to add your music services.

Give it a try and let me know how that works.

 

Regards,

Axel.