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Nest Hub Max issues

Eking0808
Community Member

Hello- I set up my nest hub today and cannot get it to show me any apps when I swipe up (I did connect them during my google home setup) or swipe right to left. I am only seeing my photos and settings. I reset it once and I continue to have the same issues. I have also checked the WiFi. I tried the start up guide, but get stuck on step two because it won't wipe right to left and it just keeps asking if I wish to exit. Any help would be appreciated. 

1 Recommended Answer

LL32
Community Member

I'm sorry to hear that you are experiencing issues with your Nest Hub. Here are a few steps you can try to troubleshoot the problem:

1. Check your Google Home app to make sure all your apps are properly connected and updated.
2. Restart your Nest Hub by unplugging it for a few minutes and then plugging it back in.
3. Make sure your Nest Hub is connected to the correct Wi-Fi network and that the connection is strong.
4. Try resetting your Nest Hub by going to Settings > Device Information > Reset to Factory Settings.

I hope these suggestions help resolve the issue with your Nest Hub!

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1 REPLY 1

LL32
Community Member

I'm sorry to hear that you are experiencing issues with your Nest Hub. Here are a few steps you can try to troubleshoot the problem:

1. Check your Google Home app to make sure all your apps are properly connected and updated.
2. Restart your Nest Hub by unplugging it for a few minutes and then plugging it back in.
3. Make sure your Nest Hub is connected to the correct Wi-Fi network and that the connection is strong.
4. Try resetting your Nest Hub by going to Settings > Device Information > Reset to Factory Settings.

I hope these suggestions help resolve the issue with your Nest Hub!