FITBIT ace 3

[Gomesito]

I bought the Nest Hub to track my son’s sleep and want to know if I can connect his FITBIT Ace 3 to it?  It had me register my FITBIT account but did not provide a way to split that to my son’s FITBIT.  I own the main FITBIT account but I want to link it to his account for sleep and activity.  Can someone explain how to do that?  Thanks.

[Azarco]

Hey Gomesito,

Thanks for reaching out.

Sleep sensing can only be used on one Google account at a time. So your Fitbit account should be the same account that you've used when setting up your Nest Hub ( 2nd Gen).

Let me know if you have other questions.

Best,

Alex

[Azarco]

Hey there,

Still need help with your Nest Hub — let me know were glad to assist.

Thanks,

Alex

[Azarco]

Hey Gomesito,

Just wanted to jump in here to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Kind regards,

Alex

[Gomesito]

Unfortunately for me, the FITBIT in question is a child Ace 3 and requires a parent account to setup which makes this feature a moot point.  I bought the Nest to monitor my foster son’s sleep quality because his doctor’s wanted to see if he was getting good and enough sleep.   Sounds like that function is not going to work for me.  Thanks.

[Azarco]

Hey Gomesito,

Thanks for getting back to us.

We appreciate your efforts in checking this with us. If you have other questions or concerns, feel free to reply to this thread so that we can assist you.

Best,

Alex

[Azarco]

Hey Gomesito,

Just want to make sure everything is clear, do you have any other questions or concerns?

Thanks,

Alex

[Azarco]

Hey Gomesito,

Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Kind regards,
Alex